Draining the Room

I watched the leader of a large group give a keynote address--kind of a "State of..." speech. The speech was informative, clear, and accurate. The floor was then opened for questions and concerns. This is where things became interesting.

One member of the group shared a concern about employee access to tools required for effective work. The question raised, and many in the room nodded their heads. This leader took the question, and said, "I don't know...I won't be coming down over your supervisors' heads...you might be interested to know that you don't have it so bad--other areas have it much worse than you."

When further questions were solicited, none came. Surprised?